Our Work

Financial Sector Deepening Zambia (FSDZ) is a national nonprofit company providing information, innovation, and impact to increase financial inclusion. We seek to expand and deepen the financial market so all Zambians can benefit from financial services. We work with financial service providers, policy makers and civil society to make Zambia’s financial sector more robust, efficient and, above all, inclusive. FSDZ enjoys the active support of financing partners UK Aid and Swedish Sida.

FSDZ supports both public and private sector efforts to develop an efficient and vibrant financial sector that offers a wider range of financial services through diverse channels to significantly more households and micro, small and medium enterprises. We do this by facilitating linkages and coordination among consumers, financial service providers, civil society organizations, government, and other key stakeholders to support the development of a financial market system that works better for poor urban and rural communities. FSDZ is not a market actor; it does not provide services directly but rather provides temporary and catalytic support to market actors.

The financial sector in Zambia faces a number of constraints that include characteristics inherent to poor households, smallholder farmers and small businesses that discourage banks and non-bank financial institutions (NBFIs) from serving a broader market. These include informality; lack of reliable financial information; perceived lack of skills; family owned structures; and inability to pledge adequate collateral. Constraints on the demand side include a lack of awareness of and access to financial services; the high cost of financial services; and the need for traditional collateral including land.

To address these constraints, FSDZ focuses its work in the areas of rural and household financial services, small enterprise finance, digital financial services, and research and knowledge management.

FSDZ is part of a network of nine financial inclusion organisations working throughout Africa. The network works together to avoid redundancies by sharing learnings and research across borders. The network began in 2004.